We are International Babysitters - a professional childcare service, arranging babysitting and vacation nanny services for international families since 2016.
We cover many destinations including Florence, Tuscany, Rome, Milan, Como, Venice, Sorrento, Barcelona, Madrid, Valencia, Ibiza, Paris and London.
All of our babysitters have been vetted to British childcare industry standards.
This Policy describes our privacy practices clearly, keeping legal and technical jargon to a minimum.
1. WHO WE ARE
Privacy Officer, 6 Penand Road, Bexhill On Sea, East Sussex, TN40 2JG, England.
3. INFORMATION WE COLLECT
In order to operate the our website we need to gather information from you. We collect information generated as you use our services, for example access logs, as well as information from third parties.
Information you give us
You choose to give us certain information when using our services. This includes:
If you contact our team, we may collect the information you give us for training
We may receive info about you from our partners, for instance when International Babsyitters Ltd ads are published on a partner’s websites and platforms (in which case they may pass along details on a campaign’s success).
Information collected when you use our services
When you use our services, we collect information about which features you’ve used, how you’ve used them and the devices you use to access our services. See below for more details:
We collect information about your activity on our services, for instance how you use them (e.g., features you’ve been using, searches, clicks and pages which have been shown to you).
We collect information from and about the device(s) you use to access our services, including:
hardware and software information such as IP address, device ID and type, device-specific and apps settings and characteristics, app crashes, advertising IDs (such as Google’s AAID and Apple’s IDFA, both of which are randomly generated numbers that you can reset by going into your device’ settings), browser type, version and language, operating system, time zones, identifiers associated with cookies or other technologies that may uniquely identify your device or browser (e.g., IMEI/UDID and MAC address);
information on your wireless and mobile network connection, like your service provider and signal strength;
information on device sensors such as accelerometers, gyroscopes and compasses.
Other information with your consent
If you give us permission, we can collect your precise geolocation (latitude and longitude) through various means, depending on the service and device you’re using, including GPS, Bluetooth or Wi-Fi connections. The collection of your geolocation may occur in the background even when you aren’t using the services if the permission you gave us expressly permits such collection. If you decline permission for us to collect your geolocation, we will not collect it.
4. COOKIES AND OTHER SIMILAR DATA COLLECTION TECHNOLOGIES
5. HOW WE USE INFORMATION
The main reason we use your information is to deliver and improve our services. Additionally, we use your info to help keep you safe and to provide you with advertising that may be of interest to you. Read on for a more detailed explanation of the various reasons we use your information, together with practical examples.
To administer your account and provide our services to you
Provide you with customer support and respond to your requests
Complete your transactions
Communicate with you about our services, including order management and billing
To serve you relevant offers and ads
Develop, display and track content and advertising tailored to your interests on our services and other sites
Communicate with you by email, phone, social media or mobile device about products or services that we think may interest you
To improve our services and develop new ones
Conduct research and analysis of users’ behavior to improve our services and content (for instance, we may decide to change the look and feel or even substantially modify a given feature based on users’ behavior)
Develop new features and services (for example, we may decide to build a new interests-based feature further to requests received from users).
To ensure legal compliance
Comply with legal requirements
Assist law enforcement
Enforce or exercise our rights, for example our Terms
To process your information as described above, we rely on the following legal bases:
Provide our service to you: Most of the time, the reason we process your information is to perform.
Legitimate interests: We may use your information where we have legitimate interests to do so. For instance, we analyze users’ behavior on our services to continuously improve our offerings, we suggest offers we think might interest you, and we process information for administrative, fraud detection and other legal purposes.
6. HOW WE SHARE INFORMATION
With our service providers and partners
We use third parties to help us operate and improve our services. These third parties assist us with various tasks, including data hosting and maintenance, analytics, customer care, marketing, advertising, payment processing and security operations.
We may also share information with partners who distribute and assist us in advertising our services. For instance, we may share limited anonymous information about you to advertising partners.
We follow a strict vetting process prior to engaging any service provider or working with any partner. All of our service providers and partners must agree to strict confidentiality obligations.
With our Partners
International Babysitters Ltd is affiliated with Tripsitta Ltd.
We may share your information with Tripsitta Ltd to benefit you in two respects:
for assistance provided including technical processing operations, data hosting and maintenance, customer care, marketing and targeted advertising, finance and accounting assistance, better understanding how our service is used and users’ behavior to improve our service, securing our data and systems and fighting against spam, abuse, fraud, infringement and other wrongdoings.
To inform babysitters and childcare providers of suitable work opportunities.
For corporate transactions
We may transfer your information if we are involved, whether in whole or in part, in a merger, sale, acquisition, divestiture, restructuring, reorganization, dissolution, bankruptcy or other change of ownership or control.
When required by law
We may disclose your information if reasonably necessary: (i) to comply with a legal process, such as a court order, subpoena or search warrant, government / law enforcement investigation or other legal requirements; (ii) to assist in the prevention or detection of crime (subject in each case to applicable law); or (iii) to protect the safety of any person.
To enforce legal rights
We may also share information: (i) if disclosure would mitigate our liability in an actual or threatened lawsuit; (ii) as necessary to protect our legal rights and legal rights of our users, business partners or other interested parties; (iii) to enforce our agreements with you; and (iv) to investigate, prevent, or take other action regarding illegal activity, suspected fraud or other wrongdoing.
With your consent or at your request
We may ask for your consent to share your information with third parties. In any such case, we will make it clear why we want to share the information.
7. CROSS-BORDER DATA TRANSFERS
Sharing of information laid out in Section 6 sometimes involves cross-border data transfers, for instance to the United States of America and other jurisdictions. As an example, where the service allows for users to be located in the European Economic Area (“EEA”), their personal information is transferred to countries outside of the EEA. We use standard contract clauses approved by the European Commission or other suitable safeguard to permit data transfers from the EEA to other countries. Standard contractual clauses are commitments between companies transferring personal data, binding them to protect the privacy and security of your data.
8. YOUR RIGHTS
We want you to be aware of your privacy rights. Here are a few key points to remember:
Reviewing your information. Applicable privacy laws may give you the right to review the personal information we keep about you (depending on the jurisdiction, this may be called right of access, right of portability or variations of those terms). You can request a copy of your personal information by emailing email@example.com
Keep in mind, we may reject requests for certain reasons, including if the request is unlawful or if it may infringe on trade secrets or intellectual property or the privacy of another user. If you wish to receive information relating to another user, such as a copy of any messages you received from him or her through our service, the other user will have to contact our Privacy Officer to provide their written consent before the information is released.
9. HOW WE PROTECT YOUR INFORMATION
We work hard to protect you from unauthorised access to or alteration, disclosure or destruction of your personal information. As with all companies, although we take steps to secure your information, we do not promise, and you should not expect, that your personal information will always remain secure.
We regularly monitor our systems for possible vulnerabilities and attacks and regularly review our information collection, storage and processing practices to update our physical, technical and organizational security measures.
10. HOW LONG WE RETAIN YOUR INFORMATION
We keep your personal information only as long as we need it for legitimate business purposes (as laid out in Section 5) and as permitted by applicable law.
As our service develops and grows this policy may change with it also over time. We will notify you before any material changes take effect so that you have time to review the changes.
What Are Cookies?
A cookie is a small piece of text data sent from websites to your computer or other device. Cookies are then stored as information by your web browser. Cookies help websites to identify you, decrease fraud and provide a more efficient service for users.
What Cookies Do We Use?
We use different types of cookies on the International Babysitters Ltd website.
First Party Cookies are collected by us so we can remember you when you visit and give users the most efficient experience possible. These performance Cookies allow us see how visitors use our website. This helps us to improve the way our website works.
Third Party Cookies are occasionally collected to share information with third parties such as traffic analytics services.
Session Cookies are cookies that remain active on your user’s browser until closed. They enable us to personalise content for you and remember your preferences (for example, your choice of language or region).
Persistent Cookies: are stored for a specific amount of time before the cookies expire. These are used to perform functions such as keeping a user logged in.
Secure or HTTP-only Cookies: These cookies help prevent malicious attacks.
13. HOW TO CONTACT US
6 Penland Road, Bexhill On Sea, East Sussex, TN40 2JG, England.